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    • Introducing the New Basket Function
    • Multi-Date Selection: Allow Customers to Book Multiple Dates in One Purchase
    • How to Change the Email Address Customers Reply To
    • Understanding Min / Max Selection for Add-on Groups
    • Managing Reviews in Baluu
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Multi-Date Selection: Allow Customers to Book Multiple Dates in One Purchase

We’ve introduced a new feature called Multi-Date Selection, allowing customers to purchase multiple session dates in a single transaction.

This feature is designed for regular date events only and makes it easier for customers to book multiple sessions at once — while keeping all automation and communication fully intact.

What Is Multi-Date Selection?

Multi-Date Selection enables customers to:

  • Select multiple available dates for the same event

  • Add them to their basket in one go

  • Pay once for all selected dates

  • Receive separate confirmations and automations for each date

Although the payment is processed in a single transaction, each date behaves as an individual booking within the system.

Multi-Day Selection can only be enabled if the Basket feature is active.

How to Enable Multi-Date Selection

To activate this feature:

  1. Go to your Dashboard

  2. Navigate to Settings

  3. Click on Basket & Checkout

  4. Enable Multi-Date Selection

  5. Set the maximum number of dates per selection

You can allow customers to select anywhere between 2 and 30 dates per purchase.

How It Works for Customers

Once enabled, customers booking a regular date event will see the option to select multiple dates before proceeding to checkout.

Example Scenario:

  • A customer selects 4 session dates

  • They click Continue

  • They choose their ticket type (e.g. Standard Ticket)

  • The ticket price is £50 per session

The system will automatically calculate:

£50 × 4 dates = £200 total

The customer then:

  • Clicks Continue

  • Completes the checkout as usual

  • Enters any required information

  • Makes one single payment

What Happens After Purchase?

Even though the customer pays once, the system treats each selected date as an individual booking.

This means:

  • The customer receives separate confirmation emails for each date

  • Each date has its own:

    • Automated emails

    • Reminders

    • Communications

    • Attendance tracking

  • All automations run exactly as if the sessions were booked separately

From an operational perspective, nothing changes — except that the purchase process is simpler and faster for your customers.

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