BA
Baluu
Docs
    • Can I Email Attendees for a Specific Event?
    • How can I view my Guestlists and check attendance?
    • Recording Online Events
    • I'm changing my Business address
    • Business Community Guidelines
    • How to get more bookings for online events
    • The Dos and Don'ts for online events
    • Adding Notes to a Customer Booking
    • How can I cancel my events in bulk?
    • Using the Description Toolbar in Event Basic Details and Emails
    • How to run a test booking on Baluu
    • How to close your Baluu account
    • How do I delete an instructor/team member?
    • How do I set a minimum age for my event?
    • How to Export Customer Data
    • What video conference platform can I use to host my online events?
    • Can I resend any auto-emails to my customers?
    • Is Baluu GDPR Compliant?
    • How do I add a new event location?
    • How to Hide, Archive or Delete an Event
    • How to Extend Gift Card Expiry Dates?
    • How to Edit Customer Details
    • Invoice Management: Marking as Paid and Cancelling Invoices
    • How to Add a Mandatory Tick Box for Terms & Conditions
    • Why Customers Encounter Errors When Trying to Cancel or Reschedule Events
    • How to Change Your Payout Schedule
    • Where to View Your Bookings and Estimated Earnings
    • How to Change Your Baluu Booking Website Link?
    • How to Update Event Availability?
    • Adding new time slots to existing by appointment availability
    • Time Off (For Appointment-Based Sessions)
    • How to Redeem a Gift Card or Discount Code: Step-by-Step Guide
    • Adding new time slots to existing by appointment availability
    • How to Manually Add an Attendee to a Session in Baluu
    • How do I redeem a gift voucher/gift card?
    • Adding Analytics and Tracking Code
    • How to add or remove guests from a booking
    • How to Review Emails Sent to Your Customers
    • Duplicate Listing
    • How to Manage Notifications in Baluu
    • How to Enable Google and Apple Pay?
    • Search Help
    • Reminders
    • How to Create Bundles V2
    • Setting How Far in Advance Customers Can Book
    • How to Cancel a Booking and Issue a Refund
    • How to Create an Online Event on Baluu
    • How to Use Your Bundle (Customer Guide)
    • How to Update Your Subscription Plan
    • How to Email All Your Customers
    • Introducing the New Basket Function
    • Multi-Date Selection: Allow Customers to Book Multiple Dates in One Purchase
    • How to Change the Email Address Customers Reply To
    • Understanding Min / Max Selection for Add-on Groups
    • Managing Reviews in Baluu
    • Managing Membership Members
    • How to Manually Add a Booking Using a Customer’s Bundle or Membership
    • How to Show Exact Spaces Remaining on Your Class
    • How to Change Payment Details for Private Payments and Invoices?
    • How to Change Ticket Prices for Future Fixed-Date Sessions Without Affecting Existing Dates
    • How to Merge Two Customer Accounts
    • Late Booking Tolerance
    • How to Update the Date, Time or Location of an Existing Term
    • Private Payments/Invoices
    • Rescheduling Bookings
    • How does the Waiting List feature work?
    • How to reschedule my customers from one listing to another
    • How do I refund a customer for a term?
    • Can I refund a customer for a bundle?
    • Can I reduce a customer's bundle?
    • Stripe Connect
    • VAT Reporting and Sales Reports
    • My discount code is not working
    • Add or Edit a Product Delivery Option
    • Using Discount Codes for Offline Payments

How to Update Your Subscription Plan

You can easily manage, upgrade, downgrade, or cancel your subscription directly from your account.

Access Your Subscription Settings

  1. Log in to your account.

  2. Go to Business in the main menu.

  3. Select Billing.

Cancel Your Subscription (Move to Free Plan)

If you’d like to cancel your paid plan and move to the free subscription:

  1. In the Your Subscription section, click Cancel.

  2. You’ll continue to have access to your paid features until the end of your current billing period.

  3. After this, your account will automatically move to the free plan.

Upgrade or Downgrade Your Plan

If you’d like to change your plan:

  1. In the Change Plan section, click Upgrade or Downgrade.

  2. Choose the plan that best suits your needs.

  3. Confirm your selection.

If you have any questions or need help choosing the right plan, feel free to get in touch — we’re happy to help 😊

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