If you’d like to enable it in your dashboard, simply follow these steps:

1. Go to Settings

2. Select Basket & Checkout

3. Scroll down to Shopping Basket

4. Click Enable

5. Scroll down and click Save Checkout Settings

Once enabled, the basket function will be active on your account. This means customers can add multiple events or products to their basket and pay for everything together in one transaction.

How the Basket Function Works

Here’s how the new basket feature works from a customer’s perspective:

1. A customer goes to one of your events.

2. Clicks Booking Options.

3. Selects to book the event.

4. Chooses a date.

5. Selects a ticket.

6. Enters their details (name, phone number, etc.).

7. Clicks Continue.

At this point, they will see two options:

• Proceed to checkout

• Add to basket

If they choose Add to basket, they can then return to your events or products and continue shopping.

Basket Overview

In the right corner, customers will see a basket icon.

This allows them to view everything they’ve added to their basket before checking out.

Each event or product is still processed individually in the system. Customers will continue to receive:

• Confirmation emails

• Reminder emails

• Any other relevant notifications

This works exactly the same as it does now when purchases are made separately.

Discounts and Gift Codes

Customers can also apply a discount code or gift code to the entire basket during checkout.

Managing Basket Orders

When customers place an order using the basket checkout, you can easily view and manage these bookings in your dashboard.

To see basket orders:

1. Go to Services in your dashboard.

2. Select Basket Orders.

You will also receive email notifications when a new basket order is placed.

You can manage or edit these notifications at any time by going to:
​Settings → Notifications
or by visiting:
​https://app.baluu.io/settings/notifications

This allows you to control which email alerts you receive for basket orders and other activities on your account.

Additional Basket & Checkout Settings

The basket feature works alongside several other checkout settings found under Settings → Basket & Checkout:

• Stripe Hosted Checkout — Redirect customers to Stripe's secure hosted payment page instead of using Baluu's embedded checkout. This can help resolve issues with payment methods such as Apple Pay.

• Mandatory Acceptance — Require customers to accept your terms and conditions before completing checkout.

• Require Sign-In — Require customers to sign in or create an account before making a booking for a faster checkout experience on future purchases.

• Booking Confirmation — Choose whether bookings are automatically confirmed or require manual approval before payment is captured.

• QR Codes in Confirmation Emails — Include a QR code in booking confirmation emails for quick and easy check-ins.

• Late Booking Tolerance — Allow customers to continue booking for a short period after a session has started, ideal for walk-ins and late arrivals.

• Multi-Date Selection — Allow customers to select and add multiple dates to their basket in a single action.

• Multiple Promo Codes — Allow customers to apply multiple discount codes to a single basket order.

• Payment Plans (coming soon) — Allow customers to spread payments for larger orders over instalments.