How to Add a Regular Event?

Follow the steps below to create a regular event on Baluu.
​
Create a Regular Listing

• Go to Services and select Listings

• Click Add a listing
  

  

You can either:

• choose a prepared template such as the Workshop example, or

• start from scratch by selecting a blank listing.

  

If you click Start from scratch choose Regular as the listing type.

In this example, we will use the Workshop template.

Basic Details

Open the Basic Details tab.

Here you can:

• add your listing title

• add the description that will appear on your listing page

Availability

Go to the Availability tab.

If you are using a prepared template, you may already see example sessions added. You can:

• edit them

• remove them by clicking the 3-dot settings menu

To create new sessions, click Add Session.

If your sessions happen on random dates

Choose the dates manually by hand-picking them.

Then add:

• location

• instructor

• tickets

  Finally, click Create Sessions.

If your sessions follow a recurring pattern

For example:

• every week

• every 2 weeks

• every 3 or 4 weeks

Click Pattern and configure:

• start date

• repeat frequency

• days of the week

You can then choose:

• Ends after X occurrences
  Example: 10 sessions

• or Ends on a specific date

The system will automatically generate the sessions based on your setup.

You can also add:

• session time

• instructors

• attendance limits

• tickets

You can always edit sessions later by clicking the 3-dot settings menu next to a session.

If you need help, you can always contact support at:
​[email protected]

Images

In the Images tab, upload the main image for your event.

Drag and drop to reorder your images — the first image will be used as your cover image. Hover over an image to adjust the focal point and zoom level, with previews updating live as you make changes, or remove the image if no longer needed. Press 'Save Changes'.

Waitlist

The Waitlist feature is automatically enabled for your event.

If customers cannot find a suitable date, they can join the waitlist and receive notifications when new dates are added.

From the Waitlist tab, you can also manually send notifications by clicking Send Notification.

Tickets (Tickets V2)

In the Tickets V2 section, you can manage ticket options for your event.

If you use a template listing, a standard ticket may already be included, but you can:

• edit existing tickets

• create additional ticket types
  

Add-ons

You can create optional add-ons for customers during checkout.

Notes & Auto Emails

In the Notes & Auto Emails tab, you can add pre-event and post event notes.

These notes are automatically sent to customers with reminder emails and post event notes are sent after event.

By default, reminders are sent 3 days before the event, but reminder timing can be adjusted for your business settings.

For more information:
​https://intercom.help/baluu/en/articles/12067308-reminders

Booking Questions

Add booking questions to collect additional information from customers during checkout.

FAQs

Add FAQs to help answer common customer questions before they contact you.

These FAQs will appear on your event page.

Tags

Add tags to help organise your listings.

Tags can also be used when creating landing pages to group events into separate categories.

Display Settings

The Display Settings tab lets you control how your listing appears to customers.

Price Display — Automatically shows pricing based on your active tickets.

Hide Available Spots Count — Show general availability instead of exact remaining spaces.

Skip Guest Details at Checkout — Allows customers to skip entering guest details.

Display When There Are No Future Dates — Keeps the listing visible even without upcoming sessions.

Display When Sold Out — Keeps the listing visible when sessions are fully booked.

Blocking Strategy — Controls how bookings affect your availability and calendar scheduling.